HOW DO I PURCHASE MUSIC TICKETS? You can get tickets to all of our shows on our MUSIC calendar. Click into the show that you’d like to see, and you’ll see link at CLICK FOR TIX . Follow that to Ticketfly.com and complete your purchase! You can also purchase tickets at our hostess stand on the evening of your visit (provided the event isn’t sold out) but be aware that there may be an Advance price and a Day of Show price.
DO I NEED TO PRINT MY TICKETS? You do not! We’ll have you on the Pre-Sold List at the hostess stand, so come on in and tell us your name (or the name used to purchase those tickets if it’s not yours.)
I'M OUTSIDE OF THE US AND TICKETFLY ISN'T LETTING ME BUY TICKETS. HELP! Since different banks have different address verifications and, as a measure against fraudulent purchases, some really crack down on purchases being made for an event in one country while your postal code is in another. A few pieces of advice from TicketFly:
- Try a different card from a different bank. The requirements may be different.
- Try entering your postal code as all 0s.
- Call TicketFly’s customer service. Have the name, date and time of the show you want to see and they can help to work you through it. They can be reached at 1-877-435-9849
WHAT IF I WISH TO CANCEL MY TICKET? All pre-sold tickets are non-refundable unless the show is cancelled.
Seating & Dining
DO I NEED TO RESERVE A TABLE? We strongly encourage reservations and advance purchases of tickets as many of our shows sell out.
ARE THERE OPTIONS FOR MY DIETARY NEEDS? Take a look at our menus here and see and feel free to reach out with your specific requirements. Any special menu requests should be made well in advance and in combination with a table reservation.
IS DINING AVAILABLE IN THE RAMP ROOM? We will occasionally offer table service at Ramp Room shows. Open Table will show reservation options for the Saloon and Ramp Room when dining is available upstairs, but you’re always welcome to call at 504-267-4863 or send us an email to find out as well. For the most part, however, all Ramp Room shows are Standing Room Only.
CAN YOU SPLIT THE CHECK FOR MY TABLE? We can split a check four ways for our smaller tables. We are unable to split checks for tables of 10 or more.
HOW LARGE OF A GROUP CAN YOU ACCOMODATE FOR PUBLIC DINING? We can accommodate large groups in the Saloon, however, there are special parameters for large group dining. Please see the sample Tasting Menu then email or call us for further information and to book your group.
WHAT IF I WISH TO CANCEL MY TABLE? Table reservations can be cancelled at anytime either over the phone or through Open Table, though on certain holidays you may incur a late cancellation penalty if your table is cancelled less than 72 hours before the event.
WHERE DO I PARK? There are multiple parking lots surrounding the Little Gem Saloon. These lots are not affiliated with us, so please be sure sure you pay to park. They will boot you. There are also free spots on Loyola and meters on S. Rampart.
CAN I WALK THERE FROM THE QUARTER? You can, but it's hot! Why not get a pedicab or take the streetcar?
WHAT PUBLIC TRANSPORTATION WILL GET ME TO THE GEM? We are located on the Rampart-St. Claude streetcar line and the RTA numbers 16 and 28 stop right outside of our doors.
DO YOU HAVE WHEELCHAIR ACCESS? Yes, we offer full wheelchair accessibility on both floors and have an elevator fo rour guests as well.
CAN I USE MY RESTAURNT.COM COUPON FOR THE MUSIC CHARGE? You cannot. We are happy to apply your Restaurant.com balance to your food and drink, but we cannot put it towards your music charge.
ARE CHILDREN ALLOWED AT THE SHOWS? Since we are a full-service restaurant, we are also an all-ages music venue. We have a menu specially made for the wee ones and crayons at the hostess stand. We even have highchairs! Children are welcomed at a reduced or free ticket price, depending on their age. We occasionally will have 21+ shows, and those will be clearly marked as such. We suggest that you familiarize yourself with the artist who you are coming to see, as some of our performers may have mature themes in their shows and in their banter.
IS THERE A DRESS CODE? While we operate a relaxed dress code, most people choose to dress smart casual.
MAY I SMOKE IN THE DINING ROOM? No. Little Gem Saloon is a fully non-smoking venue. We offer a wraparound balcony and a courtyard for smokers.
ARE PHOTOGRAPHY OR FILMING ALLOWED IN THE LITTLE GEM? As the venue, we are thrilled to see our space, stages & dishes on social media. Any musician may ask that you not photograph or film their show, and we will stand behind that artist when those requests are made.